Cannabis Seeds / Shipping & Returns

Shipping & Returns

Cannabis Seed delivery information:

All UK orders include FREE Guaranteed Delivery - if your package is lost in the post, we will resend it for FREE :)

UK orders

A time of delivery is not always possible to guarantee, but in most cases Royal Mail usually take between 3 and 5 working days to get to you.

Please note that Royal Mail may not update their tracking site until delivery has been confirmed/attempted, so please do to worry if your tracking status looks to be "pending".

Postage prices cost from £4.99 and includes FREE GUARANTEED DELIVERY (that is, we guarantee that your seeds will be successfully delivered to the address that you have supplied).

Our Guaranteed Delivery means that if your order gets lost in the post, we will send it again FOR FREE.

If your order has been marked as delivered, but you don’t think that you have received your order, then please contact Royal Mail within 5 working days, stating your shipping information ; as Royal Mail will be able to give you the GPS information of exactly where your package was delivered.

We are always here to help you out, no matter what, but please be aware that we do not control Royal Mail, and any problems that arise with Royal Mail need to be discussed and resolved with Royal Mail.

European and worldwide orders

Most packages will be shipped using Royal Mail International Tracked.   - Full tracking and delivery updates will be provided on your national posts tracking site or Royal Mail. 

Please note - Any packages sent to areas in the following “Red” areas will be sent using International Signed
 

Royal  Mail  Service  Availability  Map

 

 

 

 

 

 

 

 

 

 

Unfortunately full tracking to countries in "Red" areas will not possible, but shipping and delivery confirmations will be available on the Royal Mail website and in most cases VIA your national postal service.  

We are happy to ship to PO Box addresses, but this only advisable when a signature is not required, therefore if you are ordering to a country in one of the “Red” areas we would recommend that you provide a physical address rather than a PO Box Address.

Please note, if you have included Stealth Shipping in your order: delivery can currently only be guaranteed to Most EU countries, the US and Canada. - This means that Guaranteed Delivery excludes, but not limited to: European (Non-EU Member States, Scandinavia & Ireland), African, Australasian, Middle Eastern, Asian (including all of Russia and Turkey), The Caribbean Islands, Mexico & South American countries.

We ship to most countries, worldwide

A time of delivery is not always possible to guarantee but:

European orders normally arrive within 5 to 14 working days.

US orders usually take around 10 days working days.

Worldwide orders usually take between 5 and 25 working days to arrive.

International Shipping Prices cost from £10.90 but your delivery costs will be calculated in the checkout process when you have selected your delivery country.

Packaging

Our seeds are sent in discreet packaging, which means that when you receive your order, you’ll gain valuable peace of mind, knowing that no-one else will be able to tell what you have ordered.

Credit or Debit Card Transactions made via The Vault will show up discreetly on your statement (They’ll be marked: ‘The Vault’ or The Vault - 01312100083)”

All non-UK card transactions made via www.cannabis-seeds-store.co.uk will show up on your statement discreetly, as: ‘The Vault’, but will NEVER have any reference to seeds. Contact us if you have any doubts or want to check.

Most of our seeds are sent out in original breeders packaging, these are then given an extra layer of protection using bubble-wrap envelopes, to make sure that our seeds get to you in top quality condition.

Sometimes, we send out our seeds using alternative packaging: this is only to ensure full protection of your seeds. When different packaging is used, we guarantee that the seeds contained within are the seeds that you ordered.

Stealth Packing

If your item is being sent by Stealth Packing we will stealthily send your package in the best way to make sure that you receive your package. Our stealth packing is guaranteed (if your country is eligible), so you don’t need to worry about whether or not your order will get to you.

Where are orders sent from?

Packages are shipped from our sites in The UK

Where do you send orders to?

We ship cannabis seeds to most countries worldwide. If your country is not in the list in the cart then we do not ship to your country.

As a matter of vital urgency, we strongly advise our customers to make the necessary inquiries about the local cannabis seed regulations to which they are subject.

We will not be held responsible for any legal issues which may result if we send seeds to you

Delivery Times

Due to various factors (such as the interaction between various postal services), delivery times can vary widely from country to country.

UK orders typically take between 3 and 5 working days to get to you.

European: orders normally arrive between 5 and 14 working days, depending on the speed of your local postal service.

US: usually take around 10 days, from Dispatch, to reach your home

Worldwide: orders usually take between 5 and 25 working days to arrive, depending on the speed of your local postal service.

Parcels in transit to Eastern European countries, such as Bulgaria, The Ukraine and Russia can take up to our maximum expected delivery time, of 25 working days (not including bank holidays or weekends).

If your parcel has not arrived after the estimated maximum delivery time, please contact us for our immediate assistance.

Returns

Returns instructions

www.cannabis-seeds-store.co.uk ensures that all of our seeds are of the highest possible quality; if, however, you are not 100% happy with the seeds you have received, please send us your order number and details, using our quick and easy contact form.

Once you have sent us your order number and details, using our contact form, please ensure that you meet the below conditions and if so please return your purchase to:

The Vault
Unit 16
30 Bankhead Drive
Edinburgh
EH11 4EQ

Returns conditions

If you wish to return your order, please do so within 30 days of dispatch.

We cannot accept returned seeds which have been opened: as such, please do not open the branded pack that our seeds come within if you wish to make a return.

When making a return, please make sure that the pack is in the exact condition it was in when you received it.

 

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