FREE Guaranteed Delivery: if your package gets lost by Royal Mail in the UK then we will re-send your order free of charge.
With our FREE Guaranteed Delivery it is in our interest to make sure that you get your item first time, so we go to great lengths to make sure that it does.
Stealth Shipping: we use the best stealth shipping methods to make sure that your package gets to you. We use different stealth shipping methods for different countries, and change this often based on your location and order to make sure that your package has the best chance of getting to you. If you have stealth shipping included with your order and your international order (non UK) gets lost by Royal Mail or your own country's mail provider, or gets picked up by customs, then we will re-send your order free of charge - we will make sure that you get your seeds - YOU'RE IN SAFE HANDS WITH THE VAULT. (This is limited to countries where tracking is available; this excludes, but is not limited to, African, Asian, Australasian and South American countries as they do not track your package)
We cannot guarantee packages to PO Boxes.
To view the rest of our shipping policies please visit our shipping section
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